At Top Pick Trailers, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

You may return your trailer or product within 30 days of the delivery date, provided the item is:

• In its original condition

• Unused and unmodified

• Free from damage (excluding manufacturer defects)

• Returned with all original paperwork and accessories

To initiate a return, please contact our customer service team at [your email or phone number] to receive a Return Authorization and return instructions. Unauthorized returns may not be accepted.

Please note: Return shipping costs are the responsibility of the customer unless the return is due to a manufacturer defect or an error on our part.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, a refund will be issued to your original method of payment within 10–14 business days.

Refunds may be subject to a restocking fee depending on the trailer type and condition upon return. Custom trailers are non-refundable unless there is a manufacturing defect.

Non-Returnable Items

• Custom-built trailers

• Trailers that show signs of use or modification

• Accessories that have been installed or altered

Need Help?

For questions related to returns or refunds, please contact our team at:
📧 support@toppicktrailers.com